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FAQ's
About Orixa Health
Orixa Health is a telehealth platform providing personalized medical weight management and diabetes care. Our licensed healthcare providers deliver evidence-based treatment plans through convenient virtual visits.
Orixa Health is available to adults seeking medical support for weight loss, diabetes management, or metabolic health. Eligibility may vary by state due to telehealth regulations.
No referral is required. You can sign up directly through our website.
Medical Weight Management
Medical weight management is a clinically supervised approach to weight loss that may include prescription medications, lifestyle guidance, nutrition counseling, and ongoing monitoring.
Yes, when medically appropriate, our providers may prescribe FDA-approved weight loss medications, including GLP-1 medications, as part of your treatment plan.
No. Prescriptions are based on medical evaluation, health history, and clinical appropriateness.
Results vary by individual. Weight loss depends on factors such as metabolism, adherence to treatment, lifestyle changes, and medical conditions.
Pricing & Payment
No. Orixa Health is a cash-pay platform and does not accept insurance.
By operating outside of insurance, we’re able to provide transparent pricing, faster access to care, and more personalized treatment without coverage restrictions.
We accept major credit and debit cards.
Pricing depends on the services selected. Any fees will be clearly outlined before you complete your enrollment.
Safety & Eligibility
Yes. All Orixa Health providers are licensed healthcare professionals authorized to practice telemedicine in their respective states.
Yes. Telehealth has been proven to be a safe and effective way to manage chronic conditions when guided by licensed providers.
GLP-1 medications are FDA-approved and widely used, but they may not be suitable for everyone. Your provider will assess your medical history before prescribing.
Telehealth & Appointments
You’ll complete an online intake, meet with a licensed provider via secure video visit, and receive a personalized treatment plan. Follow-ups, messaging, and ongoing care are all handled virtually.
No app is required. All visits and communication take place through our secure online platform.
Yes, whenever possible, we aim to maintain continuity of care with the same provider.
Diabetes Management
We provide care for adults with Type 2 diabetes, prediabetes, and insulin resistance.
Yes. Our providers can prescribe and adjust diabetes medications as appropriate, excluding controlled substances and insulin pumps.
Yes. Our goal is to help patients improve glycemic control through medication management, lifestyle guidance, and ongoing monitoring.
CGM availability depends on eligibility and clinical need. Your provider will discuss options during your visit.
Prescriptions & Pharmacies
Prescriptions are sent to a partner pharmacy or a pharmacy of your choice, depending on the medication.
No. Medications are not included and are paid separately at the pharmacy.
Timing varies by pharmacy, but most prescriptions are processed within a few days after your appointment.
Privacy & Security
Yes. We use HIPAA-compliant systems to protect your personal and medical information.
Your data is never sold and is only shared as necessary for your care or as required by law.