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Effective Date: 1st January 2026
Welcome to Orixa Health Inc. (“Orixa Health,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the Orixa Health website, telehealth platform, and services. By accessing or using our website or services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services.
Orixa Health is a telehealth platform offering medical weight management, diabetes management, and related healthcare services delivered by licensed healthcare providers via virtual visits.
All services are provided on a cash-pay basis. Orixa Health does not accept or bill insurance.
To use Orixa Health services, you must:
Be at least 18 years of age
Be a resident of a state where Orixa Health providers are licensed to practice
Provide accurate and complete information
We reserve the right to deny services if eligibility requirements are not met.
Orixa Health does not provide emergency medical services.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
All medical services are provided by licensed healthcare professionals. Information on the website is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Results vary by individual. No specific medical outcomes or results are guaranteed.
By using Orixa Health services, you consent to receive healthcare via telehealth technologies. You understand that:
Telehealth has limitations compared to in-person care
Technical issues may affect service delivery
Providers may determine telehealth is not appropriate for certain conditions
You may withdraw your consent to telehealth at any time.
Prescriptions are issued solely at the discretion of the treating provider based on medical evaluation.
Medications are not guaranteed
Medication costs are not included in visit fees
Prescriptions may be sent to partner or patient-selected pharmacies
Controlled substances may not be prescribed through the platform.
All fees are clearly disclosed prior to purchase.
Payment is required before services are rendered
We accept major credit and debit cards
Prices are subject to change at any time
Orixa Health does not accept health insurance, Medicare, or Medicaid. Patients are responsible for all costs associated with services and medications.
Cancellation and refund policies are disclosed during booking or enrollment.
Missed appointments, late cancellations, or partially completed services may not be eligible for refunds.
You agree to:
Provide accurate and truthful information
Use the platform only for lawful purposes
Not misuse or interfere with the platform or services
Follow provider instructions and treatment plans
Failure to comply may result in termination of access to services.
By providing your phone number and consenting, you agree to receive text messages from Orixa Health Inc. at 844-674-9266 related to account notifications, customer care, delivery notifications, and marketing messages.
Consent is not a condition of purchase
Message frequency varies
Message and data rates may apply
Reply STOP to unsubscribe or HELP for assistance
Mobile opt-in information is never shared with third parties.
All content on the Orixa Health website, including text, graphics, logos, and software, is the property of Orixa Health Inc. and protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
Your use of Orixa Health services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
To the fullest extent permitted by law, Orixa Health shall not be liable for:
Indirect, incidental, or consequential damages
Losses resulting from reliance on information provided through the platform
Technical failures or service interruptions
You agree to indemnify and hold harmless Orixa Health Inc., its officers, employees, and providers from any claims arising out of your use of the platform, violation of these Terms, or misuse of services.
Orixa Health reserves the right to suspend or terminate access to services at any time for violation of these Terms or for safety, legal, or clinical reasons.
These Terms are governed by the laws of the state in which Orixa Health Inc. is incorporated, without regard to conflict-of-law principles.
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of services constitutes acceptance of the updated Terms.
For questions or concerns regarding these Terms & Conditions, please contact:
Orixa Health Inc.
📞 844-674-9266
📧 support@orixahealth.com